Privacy Policy

Thank you for choosing Veranda Hotel Pakubuwono. Your privacy is important to us, and we are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing or using verandahotels.com,  you agree to the terms and conditions of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect
a. Personal Information:

  • When you make a hotel reservation or sign up for an account, we may collect personal information such as your name, email address, phone number, and payment details.

b. Usage Information:

  • We gather information about how you interact with our website, including the pages you visit, the links you click, and the duration of your visit. This helps us improve our services and user experience.

c. Device and Browser Information:

  • We collect information about the device and browser you use to access our website, including IP address, device type, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing hotel reservations and payments.
  • Providing customer support and responding to inquiries.
  • Improving our website and services.
  • Sending promotional emails and newsletters (you can opt-out at any time).

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect our rights and property.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

6. Your Choices and Rights

You have the right to access, update, or delete your personal information. If you have any questions or requests regarding your data, please contact us using the information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revision date. Please review the policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at this link.

Thank you for trusting Veranda Hotel Pakubuwono with your information. We appreciate the opportunity to serve you.